❓ Frequently Asked Questions – Verco Lusso
1. Where are you located?
We are proudly based in Pakistan, and we ship nationwide using trusted courier partners.
2. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery on all orders across Pakistan for your convenience.
3. How long does shipping take?
Orders are typically delivered within 3 to 5 working days after confirmation. You will receive a tracking number once your order is shipped.
4. Do you accept returns?
Yes, we accept returns within 7 days of delivery only in cases of wrong or defective items. The item must be unused and in its original packaging.
📩 To request a return, email us at vercolusso@gmail.com
5. Do you offer refunds?
We do not offer refunds. If your return is approved, we provide exchange or store credit only.
6. What if I receive a damaged or incorrect item?
In case of any issue with your order, please email us with clear pictures of the product and packaging within 24 hours of receiving the item.
7. How should I take care of my jewelry?
To maintain shine and longevity:
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Avoid contact with water, perfumes, and chemicals.
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Store in a dry place, preferably in the original box or pouch.
8. How can I contact your support team?
You can reach us anytime via email at:
📧 vercolusso@gmail.com